Refund policy

Before your first tale ships: You can cancel any order, Founding Year or subscription, for a full refund at any time before your first tale is mailed. Email support@talesfromafardistantland.com with your order number.

After your first tale ships: Tales that have already been mailed cannot be refunded. If you cancel a subscription, we'll refund any tales you've paid for that haven't been mailed yet, at your per-tale price (your term price divided by the number of tales in the term). Founding Year packages can't be refunded once the first tale has been mailed.

Renewal charges: If you forgot to cancel before a renewal and contact us before the first tale of the new term is mailed, we'll cancel and refund that renewal in full.

Lost or damaged booklets: If a tale doesn't arrive or arrives damaged, email us by the 20th of the month it was due, and we'll mail a replacement free of charge.

How refunds are paid: Refunds go back to your original payment method. Your bank may take 5 to 10 business days to show them.

Questions: support@talesfromafardistantland.com